Please read our policy carefully before using this website and note that by continuing to do so you are indicating your agreement to our Privacy and Cookies policy (the Policy) and any changes which may subsequently be made to it. You are advised to check this page frequently as the Policy may be amended over time.
We will only process your information for limited purposes including the provision of our services to you in accordance with our terms and conditions of business and to inform you of our services or in the use or improvement of this website. We will not sell or make available this information to persons outside the Walker Crips Group companies except where you permit us to do so or as described elsewhere in the Policy.
The information that we collect will depend on what you provide to us and what it is necessary for us to gather in order to provide our services to you. We will restrict this collection of information to what is adequate for performing our services to you and it will be processed in a way which will protect your rights. Our website only collects information of a general nature relating for example to the number of visitors to specific areas.
We will retain your information for the length of time necessary for providing our service to you or to meet legal or regulatory requirements. We will endeavour to keep your information accurate and up-to-date but you should notify us of any changes and we will amend our records as soon as we are able.
While we make every reasonable effort to keep your information secure unfortunately we cannot guarantee this because internet communications are not entirely secure and therefore we cannot accept responsibility for any breach of security or disclosure of your information unless we have been negligent.
We are obliged under anti-money laundering regulations to obtain from you proof of identity and address and we may as a result have to undertake enquiries including electronic checks and request certain information from you for this purpose. You confirm that any information you supply to us for this purpose will be accurate and that we may pass it on to comply with any legal or regulatory reporting requirements.
We will process the information we hold fairly and lawfully and will store this information in accordance with the relevant data protection legislation. As a data controller Walker Crips StockbrokersLimited is registered with the Information Commissioners office (ICO) and has an obligation to notify the ICO about the purposes for which it processes personal information. You can access our register entry at www.ico.gov.uk You have specific rights in respect to the data we hold in relation to you and details of these rights can be found on the ICO’s website shown above. You are entitled to request us to provide you with a copy of the information we hold about you on payment of a fee.
Cookies enable WCG to collate statistical data about how you use our website, including facts relating to the frequency of visits, IP addresses, the average length of visits and which pages are viewed during a visit, authentication details, acceptance or rejection of website terms, periods of inactivity and other similar information.
WCG use this cookie information for a number of purposes which include making improvements to the website content and performance; estimating our audience size and usage pattern; helping to speed up your searches; assisting the log in and authentication process when you log on and recognising you when you return.
Information held in cookies set by WCG is kept to a minimum and can only be read by us or someone who has physical access to your personal computer. Many web browsers allow you to control the use of most cookies through their browser settings. If you wish to learn more about cookies, including information on what cookies have been set on your computer and how cookies can be managed and deleted, visit www.allaboutcookies.org.
Our website also uses Google Analytics to track your activity. To opt out of being tracked by Google Analytics across all website visits see: http://tools.google.com/dlpage/gaoptout.
It is important to remember that the value of investments can go down as well as up and it is possible to get back less than you invested, especially in the early years. Past performance is no guarantee of future returns and interest rates and dividends are variable and cannot be guaranteed in the future. Any tax treatment mentioned is based on personal circumstances and current legislation which is subject to change. In the event of a client having a complaint about our services we will do our best to resolve that complaint promptly and to the client's satisfaction. However if we are unable to do so, the client may have the right to complain to the Financial Ombudsman Service. Further information can be found on the Financial Ombudsman Services's Website at www.financial-ombudsman.org.uk.