Treating Customers Fairly

Walker Crips Pensions is committed to act in the best interest of our customers at all times. “Giving Customers A Fair Deal” underlies the services we provide.

In our dealings with you, we endeavour to:

  • treat you fairly and assure you that fair treatment of our customers is embedded in our corporate culture
  • place your interests first
  • be open and transparent
  • communicate clearly
  • notify you of our charges in advance
  • handle complaints promptly and fairly
  • ensure our staff are adequately trained

Contact Us

This site will tell you more about us, our experience and expertise. But there is no substitute for talking to us. We hope that you will.

Call us on 01904 544310

Or email us at [email protected]

It is important to remember that the value of investments can go down as well as up and it is possible to get back less than you invested, especially in the early years. Past performance is no guarantee of future returns and interest rates and dividends are variable and cannot be guaranteed in the future. Any tax treatment mentioned is based on personal circumstances and current legislation which is subject to change. In the event of a client having a complaint about our services we will do our best to resolve that complaint promptly and to the client's satisfaction. However if we are unable to do so, the client may have the right to complain to the Financial Ombudsman Service. Further information can be found on the Financial Ombudsman Services's Website at www.financial-ombudsman.org.uk.