While online services offer ease and convenience, fraudsters and scammers may try to exploit these platforms. We’re here to help you stay vigilant and keep your personal and financial information secure. Follow these key tips to protect yourself online and over the phone:
If you ever receive a suspicious message or telephone call claiming to be from Walker Crips, don’t respond directly. Instead, reach out to your Investment Manager or Account Executive, or email us at [email protected]. Our team is here to assist you and ensure your security.
Further information and advice about avoiding scams can be found on the Financial Conduct Authority’s
ScamSmart
website.
At Walker Crips, we take strong, proactive steps to protect your personal and financial information from cyber threats. Our security measures include 24/7 monitoring, multi-factor authentication, advanced email protection and encryption of sensitive data. We also run regular audits, staff training and independent penetration testing to ensure our defences stay one step ahead.
With a robust Cybersecurity Framework and an established Incident Response Plan, you can trust that we’re working hard behind the scenes to keep your information safe.
If you would like more information about how we protect your personal and financial information, please speak to your Investment Manager or Account Executive.
Unfortunately, fraudsters sometimes misuse the Walker Crips name in their attempts to deceive individuals. To help you stay informed and protect yourself, we’ve compiled a list of known scams that have been reported to us. Please be cautious of any suspicious communications claiming to come from Walker Crips, and remember that we’ll never ask for sensitive information like passwords or pressure you into urgent actions.
We have become aware that an unauthorised firm, going under the name of “Walk Crips CFD” / “Walker Crips Barcelona” may be providing financial services or products in the UK without the authorisation of the Financial Conduct Authority (“FCA”). An individual identifying himself as "Tadeo Rodriguez," claiming to work for Walker Crips’ Barcelona office has contacted individuals by telephone and provided details of a UK-registered mobile telephone number. Walker Crips Investment Management Limited only operates from offices in the UK and our representatives only use UK-based land line telephone numbers.
The individual was also soliciting investment activity through a website promoting Contracts for Difference (“CFD”) trading using the Walker Crips name. Walker Crips Investment Management Limited does not provide CFD trading services.
We have reported this matter to the FCA and Action Fraud.
Almost all firms and individuals offering, promoting or selling financial services or products in the UK have to be authorised or registered by the FCA.
The firm detailed below is not authorised by the FCA and is reportedly targeting people in the UK. If you have any dealings with this firm you will not have access to the Financial Ombudsman Service (“FOS”) or be protected by the Financial Services Compensation Scheme (“FSCS”), so you are unlikely to get your money back if things go wrong.
Unauthorised firm details
Unauthorised firm name: “Walker Crips CFD” / “Walker Crips Barcelona”
Contact name: Tadeo Rodriguez
Contact telephone: UK-based mobile number ending “3940”
Be aware that some firms may give out other details or change their contact details over time to new email addresses, telephone numbers or physical addresses.
If you believe that you have been contacted by this firm, or are in any doubt regarding the authenticity of any correspondence or phone calls you may receive, please do not hesitate to contact our Compliance team on 020 3100 8000 or by email at
[email protected]
.
How to protect yourself
Dealing with financial firms that are authorised or registered by the FCA gives you greater protection if things go wrong. Check the Financial Services (FS) Register to ensure they are authorised or registered by the FCA.
If you use an authorised firm or registered firm, access to the FOS and FSCS protection will depend on the investment you are making, the service the firm is providing, and the permissions the firm has.
If you think you have been approached by an unauthorised firm, you should contact the FCA’s Consumer Helpline on 0800 111 6768.
